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Fencer Intel
medium 6.4

CVE-2010-3497 json

Symantec Norton AntiVirus 2011 does not properly interact with the processing of hcp:// URLs by the Microsoft Help and Support Center, whic…

published 2012-08-22 14 y ago modified 2026-06-16 4 mo ago also EUVD-2010-3493

cvss
6.4
version 2.0, NVD
cisa kev
Not listed
not in CISA's catalog
epss
2.9%
EPSS 2.9% chance of exploitation in 30 days, percentile 86%
public exploits
0
none known

Summary

Symantec Norton AntiVirus 2011 does not properly interact with the processing of hcp:// URLs by the Microsoft Help and Support Center, which makes it easier for remote attackers to execute arbitrary code via malware that is correctly detected by this product, but with a detection approach that occurs too late to stop the code execution. NOTE: the researcher indicates that a vendor response was received, stating that this issue "falls into the work of our Firewall and not our AV (per our methodology of layers of defense)."

Exploit prediction

2.89% chance of exploitation in the next 30 days, higher than 86% of all scored CVEs (FIRST EPSS, 2026-11-09).

CVSS scores

assigned by version score vector
NVD 2.0 6.4 AV:N/AC:L/Au:N/C:N/I:P/A:P

Classification

Weakness
  • CWE-264 Permissions, Privileges, and Access Controls

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.