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Fencer Intel
low 3.5

CVE-2010-4760 json

Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notif…

published 15y ago modified 4mo ago also EUVD-2010-4725

cvss
3.5
version 2.0, NVD
cisa kev
Not listed
not in CISA's catalog
epss
1.2%
EPSS 1.2% chance of exploitation in 30 days, percentile 67%
public exploits
0
none known

Summary

Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket.

Patch / fix

  • otrs2 Debian 11 3.0.8+dfsg1-1

debian advisories DEBIAN-CVE-2010-4760

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Exploit prediction

1.17% chance of exploitation in the next 30 days, higher than 67% of all scored CVEs (FIRST EPSS, 2026-11-09).

CVSS scores

assigned by version score vector
NVD 2.0 3.5 AV:N/AC:M/Au:S/C:P/I:N/A:N

Classification

Weakness
  • CWE-200 Exposure of Sensitive Information to an Unauthorized Actor

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.