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Fencer Intel
medium 4.3

CVE-2010-4766 json

The AgentTicketForward feature in Open Ticket Request System (OTRS) before 2.4.7 does not properly remove inline images from HTML e-mail me…

published 15y ago modified 4mo ago also EUVD-2010-4731

cvss
4.3
version 2.0, NVD
cisa kev
Not listed
not in CISA's catalog
epss
1.1%
EPSS 1.1% chance of exploitation in 30 days, percentile 65%
public exploits
0
none known

Summary

The AgentTicketForward feature in Open Ticket Request System (OTRS) before 2.4.7 does not properly remove inline images from HTML e-mail messages, which allows remote attackers to obtain potentially sensitive image information in opportunistic circumstances by reading a forwarded message in a standard e-mail client.

Patch / fix

  • otrs2 Debian 11 2.4.7+dfsg1-1

debian advisories DEBIAN-CVE-2010-4766

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Exploit prediction

1.09% chance of exploitation in the next 30 days, higher than 65% of all scored CVEs (FIRST EPSS, 2026-11-09).

Exploits and checks

  • bugs.otrs.org http://bugs.otrs.org/show_bug.cgi?id=4818 referenced PoC, tagged "exploit" by a source, unverified

CVSS scores

assigned by version score vector
NVD 2.0 4.3 AV:N/AC:M/Au:N/C:P/I:N/A:N

Classification

Weakness
  • CWE-20 Improper Input Validation

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.