CVE-2010-4767 json
Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters as…
published 2011-03-18 15 y ago modified 2026-06-16 4 mo ago also EUVD-2010-4732
- cvss
- 5.0
- version 2.0, NVD
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 1.7%
- EPSS 1.7% chance of exploitation in 30 days, percentile 77%
- public exploits
- 0
- none known
Summary
Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.
Patch / fix
- otrs2 Debian 11 2.4.5-1
debian advisories DEBIAN-CVE-2010-4767
Exploit prediction
1.69% chance of exploitation in the next 30 days, higher than 77% of all scored CVEs (FIRST EPSS, 2026-11-09).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| NVD | 2.0 | 5.0 | AV:N/AC:L/Au:N/C:N/I:N/A:P |
Classification
- Weakness
-
- CWE-20 Improper Input Validation
References
Sources
- CVE List CVE-2010-4767
- NVD CVE-2010-4767
Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.