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Fencer Intel
low 2.6

CVE-2012-4600 json

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x…

published 2012-08-31 14 y ago modified 2026-06-16 4 mo ago also EUVD-2012-4525

cvss
2.6
version 2.0, NVD
cisa kev
Not listed
not in CISA's catalog
epss
6.3%
EPSS 6.3% chance of exploitation in 30 days, percentile 93%
public exploits
2
Exploit-DB

Summary

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags.

Patch / fix

  • otrs2 Debian 11 3.1.7+dfsg1-5

debian advisories DEBIAN-CVE-2012-4600

  • otrs openSUSE Tumbleweed 3.3.14-37.1

opensuse advisories openSUSE-SU-2024:10073-1

Timeline

  1. First public exploit (EDB-20959)
  2. Published

Exploit prediction

6.35% chance of exploitation in the next 30 days, higher than 93% of all scored CVEs (FIRST EPSS, 2026-11-09).

Exploits and checks

  • EDB-22070 OTRS 3.1 - Persistent Cross-Site Scripting webapps, 2012-10-18
  • EDB-20959 OTRS Open Technology Real Services 3.1.8/3.1.9 - Cross-Site Scripting webapps, 2012-08-31
  • kb.cert.org http://www.kb.cert.org/vuls/id/511404 referenced PoC, tagged "exploit" by a source, unverified

CVSS scores

assigned by version score vector
NVD 2.0 2.6 AV:N/AC:H/Au:N/C:N/I:P/A:N

Classification

Weakness
  • CWE-79 Improper Neutralization of Input During Web Page Generation

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.