CVE-2012-4751 json
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and 3.1.x…
published 2012-10-22 14 y ago modified 2026-06-16 4 mo ago also EUVD-2012-4676
- cvss
- 4.3
- version 2.0, NVD
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 5.8%
- EPSS 5.8% chance of exploitation in 30 days, percentile 93%
- public exploits
- 2
- Exploit-DB
Summary
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and 3.1.x before 3.1.11 allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with whitespace before a javascript: URL in the SRC attribute of an element, as demonstrated by an IFRAME element.
Patch / fix
- otrs2 Debian 11 3.1.7+dfsg1-6
debian advisories DEBIAN-CVE-2012-4751
- otrs openSUSE Tumbleweed 3.3.14-37.1
opensuse advisories openSUSE-SU-2024:10073-1
Timeline
- First public exploit (EDB-20959)
- Published
Exploit prediction
5.79% chance of exploitation in the next 30 days, higher than 93% of all scored CVEs (FIRST EPSS, 2026-11-09).
Exploits and checks
- EDB-22070 OTRS 3.1 - Persistent Cross-Site Scripting webapps, 2012-10-18
- EDB-20959 OTRS Open Technology Real Services 3.1.8/3.1.9 - Cross-Site Scripting webapps, 2012-08-31
- znuny.com http://znuny.com/assets/proof_of_concept_cve_2012-4751-znuny.py referenced PoC, tagged "exploit" by a source, unverified
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| NVD | 2.0 | 4.3 | AV:N/AC:M/Au:N/C:N/I:P/A:N |
Classification
- Weakness
-
- CWE-79 Improper Neutralization of Input During Web Page Generation
References
-
znuny.com
/assets/proof_of_concept_cve_2012-4751-znuny.py
exploit
-
lists.opensuse.org
/opensuse-updates/2013-01/msg00036.html
vendor-advisory
-
otrs.com
/en/open-source/community-news/security-advisories/security-advisory-2012-03/
vendor-advisory
-
securityfocus.com
/bid/56093
vdb-entry
- znuny.com /en/#%21/advisory/ZSA-2012-03
-
kb.cert.org
/vuls/id/603276
third-party-advisory, us-government-resource
- packetstormsecurity.org /files/117504/OTRS-3.1-Cross-Site-Scripting.html
Sources
- CVE List CVE-2012-4751
- NVD CVE-2012-4751
Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.