Skip to content
Fencer Intel
medium 6.5

CVE-2013-4088 json

Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8…

published 6y ago modified 4mo ago also EUVD-2013-4019

cvss
6.5
version 3.1, NVD
cisa kev
Not listed
not in CISA's catalog
epss
2.4%
EPSS 2.4% chance of exploitation in 30 days, percentile 83%
public exploits
0
none known

Summary

Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

Patch / fix

  • otrs otrs 3.0.21, 3.1.17, 3.2.8
  • otrs2 Debian 11 3.2.8-1

debian advisories DEBIAN-CVE-2013-4088

  • otrs openSUSE Tumbleweed 3.3.14-37.1

opensuse advisories openSUSE-SU-2024:10073-1

Is CVE-2013-4088 in your stack? Fencer shows which of your repositories are affected as soon as an advisory lands, and opens the fix as a pull request.

Check with Fencer

Exploit prediction

2.37% chance of exploitation in the next 30 days, higher than 83% of all scored CVEs (FIRST EPSS, 2026-11-09).

CVSS scores

assigned by version score vector
NVD 3.1 6.5 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
NVD 2.0 4.0 AV:N/AC:L/Au:S/C:P/I:N/A:N

Classification

Weakness
  • CWE-200 Exposure of Sensitive Information to an Unauthorized Actor

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.