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Fencer Intel
high 7.5

CVE-2014-7863 in the critical feed json

The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through…

published 2020-02-08 6 y ago modified 2026-06-17 4 mo ago also EUVD-2014-7713

cvss
7.5
version 3.1, NVD
cisa kev
Not listed
not in CISA's catalog
epss
83.4%
EPSS 83.4% chance of exploitation in 30 days, percentile 99.6%
public exploits
3
Metasploit, Exploit-DB

Summary

The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through 11.5 build 11400, and IT360 10.5 and earlier does not properly restrict access, which allows remote attackers and remote authenticated users to (1) read arbitrary files via the fileName parameter in a copyfile operation or (2) obtain sensitive information via a directory listing in a listdirectory operation to servlet/FailOverHelperServlet.

Timeline

  1. First public exploit (Metasploit auxiliary/admin/http/manageengine_dir_listing)
  2. Published

Exploit prediction

83.40% chance of exploitation in the next 30 days, higher than 99.6% of all scored CVEs (FIRST EPSS, 2026-11-09).

Exploits and checks

  • Metasploit auxiliary/admin/http/manageengine_dir_listing ManageEngine Multiple Products Arbitrary Directory Listing metasploit auxiliary, normal rank, 2015-01-28
  • Metasploit auxiliary/admin/http/manageengine_file_download ManageEngine Multiple Products Arbitrary File Download metasploit auxiliary, normal rank, 2015-01-28
  • EDB-43894 ManageEngine OpManager / Applications Manager / IT360 - 'FailOverServlet' Multiple Vulnerabilities webapps, 2015-02-09
  • packetstormsecurity.com http://packetstormsecurity.com/files/130162/ManageEngine-File-Download-Content-Disclosure-SQL-Injection.html referenced PoC, tagged "exploit" by a source, unverified
  • seclists.org http://seclists.org/fulldisclosure/2015/Jan/114 referenced PoC, tagged "exploit" by a source, unverified
  • support.zoho.com https://support.zoho.com/portal/manageengine/helpcenter/articles/vulnerabilities-in-failoverhelperservlet referenced PoC, tagged "exploit" by a source, unverified

CVSS scores

assigned by version score vector
NVD 3.1 7.5 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
NVD 2.0 5.0 AV:N/AC:L/Au:N/C:P/I:N/A:N

Classification

Weakness
  • CWE-200 Exposure of Sensitive Information to an Unauthorized Actor

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.