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Fencer Intel
high 7.5

CVE-2017-11511 json

The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the fi…

published 9y ago modified 4mo ago also EUVD-2017-3128

cvss
7.5
version 3.0, NVD
cisa kev
Not listed
not in CISA's catalog
epss
3.6%
EPSS 3.6% chance of exploitation in 30 days, percentile 89%
public exploits
0
none known

Summary

The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the filepath parameter for the download-file URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.

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Exploit prediction

3.57% chance of exploitation in the next 30 days, higher than 89% of all scored CVEs (FIRST EPSS, 2026-11-09).

CVSS scores

assigned by version score vector
NVD 3.0 7.5 CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
NVD 2.0 5.0 AV:N/AC:L/Au:N/C:P/I:N/A:N

Affected products

  • Zoho ManageEngine ServiceDesk

Classification

Weakness
  • CWE-22 Improper Limitation of a Pathname to a Restricted Directory
  • CWE-200 Exposure of Sensitive Information to an Unauthorized Actor

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.