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Fencer Intel
medium 6.5

CVE-2018-19143 json

Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete…

published 7y ago modified 4mo ago also EUVD-2018-10855

cvss
6.5
version 3.0, NVD
cisa kev
Not listed
not in CISA's catalog
epss
0.9%
EPSS 0.9% chance of exploitation in 30 days, percentile 58%
public exploits
0
none known

Summary

Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled.

Patch / fix

  • otrs open_ticket_request_system 4.0.33, 5.0.31, 6.0.13
  • otrs2 Debian 11 6.0.13-1

debian advisories DEBIAN-CVE-2018-19143

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Exploit prediction

0.86% chance of exploitation in the next 30 days, higher than 58% of all scored CVEs (FIRST EPSS, 2026-11-09).

CVSS scores

assigned by version score vector
NVD 3.0 6.5 CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
NVD 2.0 5.5 AV:N/AC:L/Au:S/C:N/I:P/A:P

Classification

Weakness

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.