Skip to content
Fencer Intel
medium 4.3

CVE-2018-19947 json

The vulnerability have been reported to affect earlier versions of Helpdesk.

published 2020-09-11 6 y ago modified 2026-06-17 4 mo ago also EUVD-2018-11618

cvss
4.3
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.8%
EPSS 0.8% chance of exploitation in 30 days, percentile 55%
public exploits
0
none known

Summary

The vulnerability have been reported to affect earlier versions of Helpdesk. If exploited, this information exposure vulnerability could disclose sensitive information. QNAP has already fixed the issue in Helpdesk 3.0.3 and later.

Patch / fix

  • QNAP Systems Inc. Helpdesk 3.0.3

Exploit prediction

0.76% chance of exploitation in the next 30 days, higher than 55% of all scored CVEs (FIRST EPSS, 2026-11-09).

CVSS scores

assigned by version score vector
CNA 3.1 4.3 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
NVD 3.1 6.5 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
NVD 2.0 4.0 AV:N/AC:L/Au:S/C:P/I:N/A:N

Affected products

  • QNAP Systems Inc. Helpdesk

Classification

Weakness
  • CWE-200 Exposure of Sensitive Information to an Unauthorized Actor
  • CWE-209 Generation of Error Message Containing Sensitive Information
  • CWE-210 Self-generated Error Message Containing Sensitive Information

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.