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Fencer Intel
high 7.2

CVE-2018-7567 json

In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are ab…

published 2018-03-04 8 y ago modified 2026-06-17 4 mo ago also EUVD-2018-19292

cvss
7.2
version 3.0, NVD
cisa kev
Not listed
not in CISA's catalog
epss
5.2%
EPSS 5.2% chance of exploitation in 30 days, percentile 92%
public exploits
0
none known

Summary

In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation. NOTE: the vendor disputes this issue stating "the behaviour is as designed and needed for different packages to be installed", "there is a security warning if the package is not verified by OTRS Group", and "there is the possibility and responsibility of an admin to check packages before installation which is possible as they are not binary.

Exploit prediction

5.20% chance of exploitation in the next 30 days, higher than 92% of all scored CVEs (FIRST EPSS, 2026-11-09).

Exploits and checks

  • 0day.today https://0day.today/exploit/29938 referenced PoC, tagged "exploit" by a source, unverified

CVSS scores

assigned by version score vector
NVD 3.0 7.2 CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
NVD 2.0 9.0 AV:N/AC:L/Au:S/C:C/I:C/A:C

Classification

Weakness
  • CWE-434 Unrestricted Upload of File with Dangerous Type

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.