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Fencer Intel
medium 4.8

CVE-2019-9751 json

An issue was discovered in Open Ticket Request System (OTRS) 6.x before 6.0.17 and 7.x before 7.0.5.

published 7y ago modified 4mo ago also EUVD-2019-19114

cvss
4.8
version 3.0, NVD
cisa kev
Not listed
not in CISA's catalog
epss
0.8%
EPSS 0.8% chance of exploitation in 30 days, percentile 57%
public exploits
0
none known

Summary

An issue was discovered in Open Ticket Request System (OTRS) 6.x before 6.0.17 and 7.x before 7.0.5. An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS. This is related to Kernel/Output/Template/Document.pm.

Patch / fix

  • otrs otrs 6.0.17, 7.0.5
  • otrs2 Debian 11 6.0.17-1

debian advisories DEBIAN-CVE-2019-9751

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Exploit prediction

0.81% chance of exploitation in the next 30 days, higher than 57% of all scored CVEs (FIRST EPSS, 2026-11-09).

CVSS scores

assigned by version score vector
NVD 3.0 4.8 CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
NVD 2.0 3.5 AV:N/AC:M/Au:S/C:N/I:P/A:N

Classification

Weakness
  • CWE-79 Improper Neutralization of Input During Web Page Generation

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.