Skip to content
Fencer Intel
medium 6.5

CVE-2020-10100 json

An issue was discovered in Zammad 3.0 through 3.2.

published 6y ago modified 4mo ago also EUVD-2020-2565

cvss
6.5
version 3.1, NVD
cisa kev
Not listed
not in CISA's catalog
epss
0.9%
EPSS 0.9% chance of exploitation in 30 days, percentile 59%
public exploits
0
none known

Summary

An issue was discovered in Zammad 3.0 through 3.2. It allows for users to view ticket customer details associated with specific customers. However, the application does not properly implement access controls related to this functionality. As such, users of one company are able to access ticket data from other companies. Due to the multi-tenant nature of this application, users who can access ticket details from one organization to the next allows for users to exfiltrate potentially sensitive data of other companies.

Patch / fix

Is CVE-2020-10100 in your stack? Fencer shows which of your repositories are affected as soon as an advisory lands, and opens the fix as a pull request.

Check with Fencer

Exploit prediction

0.90% chance of exploitation in the next 30 days, higher than 59% of all scored CVEs (FIRST EPSS, 2026-11-09).

CVSS scores

assigned by version score vector
NVD 3.1 6.5 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
NVD 2.0 4.0 AV:N/AC:L/Au:S/C:P/I:N/A:N

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.