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Fencer Intel
medium 6.5

CVE-2020-11464 json

An issue was discovered in Deskpro before 2019.8.0.

published 6y ago modified 4mo ago also EUVD-2020-3818

cvss
6.5
version 3.0, CNA
cisa kev
Not listed
not in CISA's catalog
epss
1.2%
EPSS 1.2% chance of exploitation in 30 days, percentile 68%
public exploits
0
none known

Summary

An issue was discovered in Deskpro before 2019.8.0. The /api/people endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve sensitive information about all users registered on the system. This includes their full name, privilege, email address, phone number, etc.

Patch / fix

  • deskpro deskpro 2019.8.0

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Exploit prediction

1.20% chance of exploitation in the next 30 days, higher than 68% of all scored CVEs (FIRST EPSS, 2026-11-09).

Exploits and checks

  • blog.redforce.io https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/ referenced PoC, tagged "exploit" by a source, unverified

CVSS scores

assigned by version score vector
CNA 3.0 6.5 CVSS:3.0/AC:L/AV:N/A:N/C:H/I:N/PR:L/S:U/UI:N
NVD 3.1 4.3 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
CNA 3.0 6.5 CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
NVD 2.0 4.0 AV:N/AC:L/Au:S/C:P/I:N/A:N

Classification

Weakness
  • CWE-269 Improper Privilege Management

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.