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Fencer Intel
high 8.1

CVE-2020-7036 json

XXE in Avaya Callback Assist Administration

published 5y ago modified 4mo ago also EUVD-2020-28170

cvss
8.1
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
1.0%
EPSS 1.0% chance of exploitation in 30 days, percentile 62%
public exploits
0
none known

Summary

An XML External Entities (XXE)vulnerability in Callback Assist could allow an authenticated, remote attacker to gain read access to information that is stored on an affected system. The affected versions of Callback Assist includes all 4.0.x versions before 4.7.1.1 Patch 7.

Patch / fix

  • Avaya Callback Assist 4.7.1.1

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Exploit prediction

0.98% chance of exploitation in the next 30 days, higher than 62% of all scored CVEs (FIRST EPSS, 2026-11-09).

CVSS scores

assigned by version score vector
CNA 3.1 8.1 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:H
NVD 3.1 6.5 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
NVD 2.0 4.0 AV:N/AC:L/Au:S/C:P/I:N/A:N

Affected products

  • Avaya Callback Assist

Classification

Weakness
  • CWE-611 Improper Restriction of XML External Entity Reference

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.