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Fencer Intel
critical 9.8

CVE-2021-37415 kev in the critical feed json

Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authenticati…

published 5y ago modified 4mo ago also EUVD-2021-23980

cvss
9.8
version 3.1, CNA
cisa kev
Exploited
added 2021-12-01
epss
99.8%
EPSS 99.8% chance of exploitation in 30 days, percentile 99.9%
public exploits
0
none known, plus a Nuclei check

Summary

Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication.

Patch / fix

cisa required action Apply updates per vendor instructions.

Is CVE-2021-37415 in your stack? Fencer shows which of your repositories are affected as soon as an advisory lands, and opens the fix as a pull request.

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Timeline

  1. Published
  2. Added to CISA KEV
  3. CISA patch deadline
  4. CISA SSVC: exploitation active

Known exploited

Added
4y ago
Patch by
2021-12-15 (4y ago)
Ransomware
Not known
Required action
Apply updates per vendor instructions.
Vendor, product
Zoho, ManageEngine ServiceDesk Plus (SDP)
CISA name
Zoho ManageEngine ServiceDesk Authentication Bypass Vulnerability

ATT&CK techniques

How it is exploited and what it leads to, in MITRE ATT&CK terms.

  • T1190 Exploit Public-Facing Application exploitation

kev release 2025-07-28, att&ck v16.1. KEV to ATT&CK mappings by the MITRE Center for Threat-Informed Defense (Mappings Explorer, Apache-2.0). © 2026 The MITRE Corporation. This work is reproduced and distributed with the permission of The MITRE Corporation. Terms of use

CISA SSVC

Exploitation
Active, exploited in the wild
Automatable
yes
Technical impact
total
Assessed
2y ago

Exploit prediction

99.83% chance of exploitation in the next 30 days, higher than 99.9% of all scored CVEs (FIRST EPSS, 2026-11-09).

Exploits and checks

  • Nuclei template Zoho ManageEngine ServiceDesk Plus - Authentication Bypass nuclei detection template

CVSS scores

assigned by version score vector
CISA ADP 3.1 9.8 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
NVD 3.1 9.8 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CNA 3.1 9.8 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
NVD 2.0 7.5 AV:N/AC:L/Au:N/C:P/I:P/A:P

Classification

Weakness
  • CWE-306 Missing Authentication for Critical Functionality

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.