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Fencer Intel
medium 4.6

CVE-2022-39050 json

Possible XSS stored in customer information

published 4y ago modified 4mo ago also EUVD-2022-41596

cvss
4.6
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.6%
EPSS 0.6% chance of exploitation in 30 days, percentile 46%
public exploits
0
none known

Summary

An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap

Patch / fix

  • otrs otrs 7.0.37, 8.0.25

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Exploit prediction

0.56% chance of exploitation in the next 30 days, higher than 46% of all scored CVEs (FIRST EPSS, 2026-11-09).

CVSS scores

assigned by version score vector
CNA 3.1 4.6 CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N
NVD 3.1 4.8 CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N

Affected products

  • OTRS AG OTRS
  • OTRS AG ((OTRS)) Community Edition

Classification

Weakness
  • CWE-79 Improper Neutralization of Input During Web Page Generation

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.