Skip to content
Fencer Intel
medium 5.4

CVE-2024-20540 json

Cisco Unified Contact Center Management Portal Stored Cross-Site Scripting Vulnerability

published 2y ago modified 4mo ago also EUVD-2024-18255

cvss
5.4
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.3%
EPSS 0.3% chance of exploitation in 30 days, percentile 21%
public exploits
0
none known

Summary

A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) could allow an authenticated, remote attacker with low privileges to conduct a stored cross-site scripting (XSS) attack against a user of the interface.

This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by injecting malicious code into a specific page of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive browser-based information. To exploit this vulnerability, the attacker must have at least a Supervisor role on an affected device.

Patch / fix

  • cisco unified_contact_center_management_portal 12.6\(1\)_es14

Is CVE-2024-20540 in your stack? Fencer shows which of your repositories are affected as soon as an advisory lands, and opens the fix as a pull request.

Check with Fencer

CISA SSVC

Exploitation
none
Automatable
no
Technical impact
partial
Assessed
2y ago

Exploit prediction

0.29% chance of exploitation in the next 30 days, higher than 21% of all scored CVEs (FIRST EPSS, 2026-11-11).

CVSS scores

assigned by version score vector
CNA 3.1 5.4 CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Affected products

  • Cisco Cisco Unified Contact Center Management Portal

Classification

Weakness
  • CWE-79 Improper Neutralization of Input During Web Page Generation

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.