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Fencer Intel
medium 6.3

CVE-2024-23793 json

Upload of files outside application directory

published 2y ago modified 4mo ago also EUVD-2024-21246

cvss
6.3
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.8%
EPSS 0.8% chance of exploitation in 30 days, percentile 56%
public exploits
0
none known

Summary

The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Patch / fix

  • otrs otrs 7.0.49, 2024.3.2
  • otrs otrs_community_edition 6.0.34

Is CVE-2024-23793 in your stack? Fencer shows which of your repositories are affected as soon as an advisory lands, and opens the fix as a pull request.

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CISA SSVC

Exploitation
Proof of concept is public
Automatable
no
Technical impact
partial
Assessed
2y ago

Exploit prediction

0.78% chance of exploitation in the next 30 days, higher than 56% of all scored CVEs (FIRST EPSS, 2026-11-11).

CVSS scores

assigned by version score vector
CNA 3.1 6.3 CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L

Affected products

  • OTRS AG OTRS
  • OTRS AG ((OTRS)) Community Edition
  • otrs otrs
  • otrs otrs_community_edition

Classification

Weakness
  • CWE-22 Improper Limitation of a Pathname to a Restricted Directory

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.