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Fencer Intel
critical 9.9

CVE-2024-57726 kev+ ransomware in the critical feed json

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with exc…

published last yr. modified 3mo ago also EUVD-2024-53724

cvss
9.9
version 3.1, CNA
cisa kev
Exploited
added 2026-04-24, used in ransomware
epss
66.4%
EPSS 66.4% chance of exploitation in 30 days, percentile 99.2%
public exploits
0
none known

Summary

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

Patch / fix

cisa required action Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

  • simple-help simplehelp 5.5.8

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Timeline

  1. Published
  2. CISA SSVC: exploitation active
  3. Added to CISA KEV
  4. CISA patch deadline

Known exploited

Added
6mo ago
Patch by
2026-05-08 (6mo ago)
Ransomware
Known to be used in ransomware campaigns
Required action
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Vendor, product
SimpleHelp , SimpleHelp
CISA name
SimpleHelp Missing Authorization Vulnerability

CISA SSVC

Exploitation
Active, exploited in the wild
Automatable
no
Technical impact
total
Assessed
6mo ago

Exploit prediction

66.41% chance of exploitation in the next 30 days, higher than 99.2% of all scored CVEs (FIRST EPSS, 2026-11-11).

CVSS scores

assigned by version score vector
CISA ADP 3.1 9.9 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
NVD 3.1 9.9 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
CNA 3.1 9.9 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H

Classification

Weakness

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.