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Fencer Intel
critical 9.1

CVE-2024-57727 kev+ ransomware in the critical feed json

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated r…

published last yr. modified 3mo ago also EUVD-2024-53725

cvss
9.1
version 3.1, CNA
cisa kev
Exploited
added 2025-02-13, used in ransomware
epss
96.8%
EPSS 96.8% chance of exploitation in 30 days, percentile 99.8%
public exploits
1
Metasploit

Summary

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

Patch / fix

cisa required action Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

  • simple-help simplehelp 5.5.8

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Timeline

  1. First public exploit (Metasploit auxiliary/scanner/http/simplehelp_toolbox_path_traversal)
  2. Published
  3. CISA SSVC: exploitation active
  4. Added to CISA KEV
  5. CISA patch deadline

Known exploited

Added
last yr.
Patch by
2025-03-06 (last yr.)
Ransomware
Known to be used in ransomware campaigns
Required action
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Vendor, product
SimpleHelp , SimpleHelp
CISA name
SimpleHelp Path Traversal Vulnerability

Ransomware

Groups reported to have exploited it in intrusions.

  • PLAY ransomware gang
  • DragonForce ransomware gang
  • Medusa ransomware gang

reported by cisa.govnews.sophos.comx.coms-rminform.com

Ransomware Vulnerability Matrix by BushidoUK (github.com/BushidoUK/Ransomware-Vulnerability-Matrix), reformatted per CVE. CC BY 4.0

ATT&CK techniques

How it is exploited and what it leads to, in MITRE ATT&CK terms.

  • T1190 Exploit Public-Facing Application exploitation
  • T1003 OS Credential Dumping primary impact
  • T1552.001 Credentials In Files primary impact
  • T1552.004 Private Keys primary impact
  • T1059 Command and Scripting Interpreter secondary impact

kev release 2025-07-28, att&ck v16.1. KEV to ATT&CK mappings by the MITRE Center for Threat-Informed Defense (Mappings Explorer, Apache-2.0). © 2026 The MITRE Corporation. This work is reproduced and distributed with the permission of The MITRE Corporation. Terms of use

CISA SSVC

Exploitation
Active, exploited in the wild
Automatable
yes
Technical impact
total
Assessed
last yr.

Exploit prediction

96.83% chance of exploitation in the next 30 days, higher than 99.8% of all scored CVEs (FIRST EPSS, 2026-11-11).

Exploits and checks

CVSS scores

assigned by version score vector
CISA ADP 3.1 9.1 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
NVD 3.1 7.5 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
CNA 3.1 9.1 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

Classification

Weakness
  • CWE-22 Improper Limitation of a Pathname to a Restricted Directory

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.