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Fencer Intel
high 7.2

CVE-2024-57728 kev+ ransomware in the critical feed json

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading…

published last yr. modified 3mo ago also EUVD-2024-53726

cvss
7.2
version 3.1, CNA
cisa kev
Exploited
added 2026-04-24, used in ransomware
epss
64.5%
EPSS 64.5% chance of exploitation in 30 days, percentile 99.2%
public exploits
0
none known

Summary

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Patch / fix

cisa required action Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

  • simple-help simplehelp 5.5.8

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Timeline

  1. Published
  2. CISA SSVC: exploitation active
  3. Added to CISA KEV
  4. CISA patch deadline

Known exploited

Added
6mo ago
Patch by
2026-05-08 (6mo ago)
Ransomware
Known to be used in ransomware campaigns
Required action
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Vendor, product
SimpleHelp , SimpleHelp
CISA name
SimpleHelp Path Traversal Vulnerability

Ransomware

Groups reported to have exploited it in intrusions.

  • PLAY ransomware gang
  • DragonForce ransomware gang
  • Medusa ransomware gang

reported by cisa.govnews.sophos.comx.coms-rminform.com

Ransomware Vulnerability Matrix by BushidoUK (github.com/BushidoUK/Ransomware-Vulnerability-Matrix), reformatted per CVE. CC BY 4.0

CISA SSVC

Exploitation
Active, exploited in the wild
Automatable
no
Technical impact
total
Assessed
6mo ago

Exploit prediction

64.47% chance of exploitation in the next 30 days, higher than 99.2% of all scored CVEs (FIRST EPSS, 2026-11-11).

CVSS scores

assigned by version score vector
CISA ADP 3.1 7.2 CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
NVD 3.1 7.2 CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
CNA 3.1 7.2 CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Classification

Weakness
  • CWE-22 Improper Limitation of a Pathname to a Restricted Directory
  • CWE-59 Improper Link Resolution Before File Access

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.