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Fencer Intel
critical 9.8

CVE-2025-11456 json

ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Unauthenticated Arbitrary File Upload

published 11mo ago modified 24d ago also EUVD-2025-198426

cvss
9.8
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.8%
EPSS 0.8% chance of exploitation in 30 days, percentile 56%
public exploits
0
none known

Summary

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the eh_crm_new_ticket_post() function in all versions up to, and including, 3.3.1. This makes it possible for unauthenticated attackers to upload arbitrary files on the affected site's server which may make remote code execution possible.

Patch / fix

Is CVE-2025-11456 in your stack? Fencer shows which of your repositories are affected as soon as an advisory lands, and opens the fix as a pull request.

Check with Fencer

CISA SSVC

Exploitation
none
Automatable
yes
Technical impact
total
Assessed
11mo ago

Exploit prediction

0.79% chance of exploitation in the next 30 days, higher than 56% of all scored CVEs (FIRST EPSS, 2026-11-11).

CVSS scores

assigned by version score vector
CNA 3.1 9.8 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Affected products

  • elextensions ELEX WordPress HelpDesk & Customer Ticketing System

Classification

Weakness
  • CWE-434 Unrestricted Upload of File with Dangerous Type
Technology feeds

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.

CPEs and fixed versions use Anchore's correction of NVD's data: Added CPE configurations because not yet analyzed by NVD.