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Fencer Intel
medium 4.3

CVE-2025-11576 json

AI Chatbot Free Models – Customer Support, Live Chat, Virtual Assistant <= 1.6.5 - Unauthenticated CSV Injection

published last yr. modified last mo. also EUVD-2025-35834

cvss
4.3
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.3%
EPSS 0.3% chance of exploitation in 30 days, percentile 21%
public exploits
0
none known

Summary

The AI Chatbot Free Models – Customer Support, Live Chat, Virtual Assistant plugin for WordPress is vulnerable to CSV Injection in all versions up to, and including, 1.6.5. This is due to insufficient sanitization in the 'newcodebyte_chatbot_export_messages' function. This makes it possible for unauthenticated attackers to embed untrusted input into exported CSV files, which can result in code execution when these files are downloaded and opened on a local system with a vulnerable configuration.

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CISA SSVC

Exploitation
none
Automatable
no
Technical impact
partial
Assessed
last yr.

Exploit prediction

0.29% chance of exploitation in the next 30 days, higher than 21% of all scored CVEs (FIRST EPSS, 2026-11-11).

CVSS scores

assigned by version score vector
CNA 3.1 4.3 CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N

Affected products

  • newcodebyte AI Chatbot Free Models – Customer Support, Live Chat, Virtual Assistant

Classification

Weakness
  • CWE-1236 Improper Neutralization of Formula Elements in a CSV File
Technology feeds

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.