CVE-2025-14581 json
HAPPY – Helpdesk Support Ticket System <= 1.0.9 - Missing Authorization to Authenticated (Subscriber+) Arbitrary Ticket Reply
published 10mo ago modified last mo. also EUVD-2025-203188
- cvss
- 4.3
- version 3.1, CNA
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.3%
- EPSS 0.3% chance of exploitation in 30 days, percentile 16%
- public exploits
- 0
- none known
Summary
The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.
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Check with FencerCISA SSVC
- Exploitation
- none
- Automatable
- yes
- Technical impact
- partial
- Assessed
- 10mo ago
Exploit prediction
0.25% chance of exploitation in the next 30 days, higher than 16% of all scored CVEs (FIRST EPSS, 2026-11-11).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 3.1 | 4.3 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N |
Affected products
- villatheme HAPPY – Helpdesk Support Ticket System
Classification
- Weakness
-
- CWE-862 Missing Authorization
- Technology feeds
References
- wordfence.com /threat-intel/vulnerabilities/id/3967b5ce-f0f8-4620-8883-0857aeee8f8b?source=cve
- plugins.trac.wordpress.org /browser/happy-helpdesk-support-ticket-system/trunk/inc/happy-replies.php#L585
- plugins.trac.wordpress.org /browser/happy-helpdesk-support-ticket-system/tags/1.0.9/inc/happy-replies.php#L585
- plugins.trac.wordpress.org /changeset?sfp_email=&sfph_mail=&reponame=&old=3417847%40happy-helpdesk-support-ticket-system&new=3417847%40ha
Sources
- CVE List CVE-2025-14581
- NVD CVE-2025-14581
Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.