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Fencer Intel
critical 9.1

CVE-2025-21628 json

Chatwoot has a Blind SQL-injection in Conversation and Contacts filters

published last yr. modified 4mo ago also EUVD-2025-2577

cvss
9.1
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.7%
EPSS 0.7% chance of exploitation in 30 days, percentile 53%
public exploits
0
none known

Summary

Chatwoot is a customer engagement suite. Prior to 3.16.0, conversation and contact filters endpoints did not sanitize the input of query_operator passed from the frontend or the API. This provided any actor who is authenticated, an attack vector to run arbitrary SQL within the filter query by adding a tautological WHERE clause. This issue is patched with v3.16.0.

Patch / fix

  • chatwoot chatwoot 3.16.0

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CISA SSVC

Exploitation
none
Automatable
no
Technical impact
partial
Assessed
last yr.

Exploit prediction

0.69% chance of exploitation in the next 30 days, higher than 53% of all scored CVEs (FIRST EPSS, 2026-11-09).

CVSS scores

assigned by version score vector
CNA 3.1 9.1 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:L/A:L
NVD 3.1 8.8 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Affected products

  • chatwoot chatwoot

Classification

Weakness
  • CWE-89 Improper Neutralization of Special Elements used in an SQL Command

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.

CPEs and fixed versions use Anchore's correction of NVD's data: Added CPE configurations because not yet analyzed by NVD.