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Fencer Intel
high 7.2

CVE-2025-48389 json

FreeScout Vulnerable to Deserialization of Untrusted Data

published last yr. modified 4mo ago also EUVD-2025-28219

cvss
7.2
version 3.1, NVD
cisa kev
Not listed
not in CISA's catalog
epss
1.0%
EPSS 1.0% chance of exploitation in 30 days, percentile 62%
public exploits
0
none known

Summary

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to deserialization of untrusted data due to insufficient validation. Through the set function, a string with a serialized object can be passed, and when getting an option through the get method, deserialization will occur, which will allow arbitrary code execution This issue has been patched in version 1.8.178.

Patch / fix

  • freescout freescout 1.8.178

Is CVE-2025-48389 in your stack? Fencer shows which of your repositories are affected as soon as an advisory lands, and opens the fix as a pull request.

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CISA SSVC

Exploitation
none
Automatable
no
Technical impact
total
Assessed
last yr.

Exploit prediction

0.98% chance of exploitation in the next 30 days, higher than 62% of all scored CVEs (FIRST EPSS, 2026-11-09).

Exploits and checks

  • github.com https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jmpv-8q3h-2m8v referenced PoC, tagged "exploit" by a source, unverified

CVSS scores

assigned by version score vector
CNA 4.0 8.6 CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:L/SC:N/SI:N/SA:N
CNA 4.0 8.6 CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
NVD 3.1 7.2 CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Affected products

  • freescout-help-desk freescout

Classification

Weakness
  • CWE-502 Deserialization of Untrusted Data

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.

CPEs and fixed versions use Anchore's correction of NVD's data: Added CPE configurations because not yet analyzed by NVD.