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Fencer Intel
critical 9.8

CVE-2025-48481 json

FreeScout Has Business Logic Errors

published last yr. modified 4mo ago also EUVD-2025-16451

cvss
9.8
version 3.1, NVD
cisa kev
Not listed
not in CISA's catalog
epss
0.6%
EPSS 0.6% chance of exploitation in 30 days, percentile 47%
public exploits
0
none known

Summary

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an attacker with an unactivated email invitation containing invite_hash, can exploit this vulnerability to self-activate their account, despite it being blocked or deleted, by leveraging the invitation link from the email to gain initial access to the account. This issue has been patched in version 1.8.180.

Patch / fix

  • freescout freescout 1.8.180

Is CVE-2025-48481 in your stack? Fencer shows which of your repositories are affected as soon as an advisory lands, and opens the fix as a pull request.

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CISA SSVC

Exploitation
none
Automatable
no
Technical impact
partial
Assessed
last yr.

Exploit prediction

0.57% chance of exploitation in the next 30 days, higher than 47% of all scored CVEs (FIRST EPSS, 2026-11-09).

Exploits and checks

  • github.com https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jgj2-x749-5wc7 referenced PoC, tagged "exploit" by a source, unverified

CVSS scores

assigned by version score vector
CNA 4.0 6.1 CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N
CNA 4.0 6.1 CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
NVD 3.1 9.8 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Affected products

  • freescout-help-desk freescout

Classification

Weakness
  • CWE-841 Improper Enforcement of Behavioral Workflow

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.