CVE-2025-5957 json
Guest Support – Complete customer support ticket system for WordPress <= 1.2.2 - Missing Authorization to Unauthenticated Ticket Deletion
published last yr. modified 4mo ago also EUVD-2025-20386
- cvss
- 5.3
- version 3.1, CNA
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.3%
- EPSS 0.3% chance of exploitation in 30 days, percentile 26%
- public exploits
- 0
- none known
Summary
The Guest Support – Complete customer support ticket system for WordPress plugin for WordPress is vulnerable to unauthorized loss of data due to a missing capability check on the 'deleteMassTickets' function in all versions up to, and including, 1.2.2. This makes it possible for unauthenticated attackers to delete arbitrary support tickets.
Is CVE-2025-5957 in your stack? Fencer shows which of your repositories are affected as soon as an advisory lands, and opens the fix as a pull request.
Check with FencerCISA SSVC
- Exploitation
- none
- Automatable
- yes
- Technical impact
- partial
- Assessed
- last yr.
Exploit prediction
0.33% chance of exploitation in the next 30 days, higher than 26% of all scored CVEs (FIRST EPSS, 2026-11-09).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 3.1 | 5.3 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N |
Affected products
- rcatheme Guest Support
Classification
- Weakness
-
- CWE-862 Missing Authorization
- Technology feeds
References
- wordfence.com /threat-intel/vulnerabilities/id/f6e5dde2-f9f9-4a64-9174-e5e6e9fe1b23?source=cve
- plugins.trac.wordpress.org /browser/guest-support/trunk/includes/library/ajax.php#L133
- plugins.trac.wordpress.org /browser/guest-support/trunk/includes/library/class-dbquery.php#L736
- plugins.trac.wordpress.org /changeset/3322664/
Sources
- CVE List CVE-2025-5957
- NVD CVE-2025-5957
Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.