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Fencer Intel
high 7.8

CVE-2026-102490 kev in the critical feed json

Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM package

published last mo. modified last mo. also EUVD-2026-90081

cvss
7.8
version 3.1, NVD
cisa kev
Exploited
added 2026-10-02
epss
10.9%
EPSS 10.9% chance of exploitation in 30 days, percentile 95%
public exploits
0
none known

Summary

Zammad packages built with packager.io (DEB and RPM) could have allowed a local attacker who already had file system write privileges as the unprivileged zammad service account to escalate to full root privileges on the host. Service processes began running as root and executed files that were owned and writable by the zammad account before dropping their identity to that account. An attacker holding that foothold could have escalated within seconds, because the affected services were restarted automatically whenever they stopped; no administrator interaction was required. Only installations from the DEB and RPM packages were affected — installations from source or the official container images were not. All released packaged versions were affected.

Patch / fix

cisa required action Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.

  • Zammad GmbH Zammad 7.2.2

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Timeline

  1. Published
  2. CISA SSVC: exploitation active
  3. Added to CISA KEV
  4. CISA patch deadline

Known exploited

Added
last mo.
Patch by
2026-10-05 (last mo.)
Ransomware
Not known
Required action
Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.
Vendor, product
Zammad GmbH, Zammad
CISA name
Zammad GmbH Zammad Improper Privilege Management Vulnerability

CISA SSVC

Exploitation
Active, exploited in the wild
Automatable
no
Technical impact
total
Assessed
last mo.

Exploit prediction

10.94% chance of exploitation in the next 30 days, higher than 95% of all scored CVEs (FIRST EPSS, 2026-11-09).

CVSS scores

assigned by version score vector
CNA 4.0 8.5 CVSS:4.0/AV:L/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:A/AU:Y/V:D
CNA 4.0 9.4 CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:A/AU:Y/V:C
CNA 4.0 9.4 CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:A/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:Y/R:X/V:C/RE:X/U:X
NVD 3.1 7.8 CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Affected products

  • Zammad GmbH Zammad

Classification

Weakness
  • CWE-269 Improper Privilege Management

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.