CVE-2026-103985 json
FreeScout: a restricted agent can lift their own admin-imposed "see only assigned conversations" restriction via profile save
published 3d ago modified 3d ago also EUVD-2026-118381
- cvss
- 7.1
- version 3.1, CNA
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.3%
- EPSS 0.3% chance of exploitation in 30 days, percentile 22%
- public exploits
- 0
- none known
Summary
FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.231, the profile form exposes the only_assigned_tickets permission to its non-admin owner, and UsersController::profileSave() adds or removes User::PERM_ONLY_ASSIGNED_TICKETS without checking that the editor is an administrator. A restricted agent can uncheck the option, or submit an ordinary profile save that omits it, to remove the administrator-imposed restriction. The agent can then read and modify conversations assigned to other agents in every mailbox they already belong to. This issue is fixed in version 1.8.231.
Patch / fix
Is CVE-2026-103985 in your stack? Fencer shows which of your repositories are affected as soon as an advisory lands, and opens the fix as a pull request.
Check with FencerCISA SSVC
- Exploitation
- Proof of concept is public
- Automatable
- no
- Technical impact
- partial
- Assessed
- 3d ago
Exploit prediction
0.30% chance of exploitation in the next 30 days, higher than 22% of all scored CVEs (FIRST EPSS, 2026-11-09).
Exploits and checks
- github.com https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-m4hc-rc98-38jc referenced PoC, tagged "exploit" by a source, unverified
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 3.1 | 7.1 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N |
Affected products
- freescout-help-desk freescout
Classification
References
Sources
- CVE List CVE-2026-103985
- NVD CVE-2026-103985
Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.