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Fencer Intel
high 7.5

CVE-2026-15291 json

Chat Help – Click to Chat Button & Form <= 3.1.3 - Missing Authorization to Unauthenticated Sensitive Information Exposure

published 3mo ago modified 3mo ago also EUVD-2026-42800

cvss
7.5
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.7%
EPSS 0.7% chance of exploitation in 30 days, percentile 51%
public exploits
0
none known

Summary

The Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 3.1.3 via the REST API endpoints /wp-json/chat-help/v1/leads and /wp-json/chat-help/v1/leads/{id}. This is due to the plugin not performing any authentication and authorization checks. This makes it possible for unauthenticated attackers to extract sensitive data including customer names, email addresses, phone numbers, WhatsApp messages, complete geolocation data (IP addresses, city, country, ISP, coordinates), device fingerprinting information (browser, OS, screen resolution), and WordPress account credentials (user IDs, usernames, emails, names) for logged-in users who submit forms.

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CISA SSVC

Exploitation
none
Automatable
yes
Technical impact
partial
Assessed
3mo ago

Exploit prediction

0.66% chance of exploitation in the next 30 days, higher than 51% of all scored CVEs (FIRST EPSS, 2026-11-09).

CVSS scores

assigned by version score vector
CNA 3.1 7.5 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Affected products

  • themeatelier ChatHelp – Click to Chat Button, WooCommerce Chat to Order & Floating Chat Form

Classification

Weakness
Technology feeds

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.