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Fencer Intel
medium 4.8

CVE-2026-20109 json

Cisco Packaged Contact Center Enterprise and Cisco Unified Contact Center Enterprise Cross-Site Scripting Vulnerability

published 9mo ago modified 4mo ago also EUVD-2026-3651

cvss
4.8
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.2%
EPSS 0.2% chance of exploitation in 30 days, percentile 10%
public exploits
0
none known

Summary

Multiple vulnerabilities in the web-based management interface of Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device. 

These vulnerabilities exist because the web-based management interface does not properly validate user-supplied input. An attacker could exploit these vulnerabilities by injecting malicious code into specific pages of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To exploit these vulnerabilities, the attacker must have valid administrative credentials.

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CISA SSVC

Exploitation
none
Automatable
no
Technical impact
partial
Assessed
9mo ago

Exploit prediction

0.21% chance of exploitation in the next 30 days, higher than 10% of all scored CVEs (FIRST EPSS, 2026-11-09).

CVSS scores

assigned by version score vector
CNA 3.1 4.8 CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N

Affected products

  • Cisco Cisco Packaged Contact Center Enterprise
  • Cisco Cisco Unified Contact Center Enterprise

Classification

Weakness
  • CWE-79 Improper Neutralization of Input During Web Page Generation

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.