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Fencer Intel
high 7.1

CVE-2026-56723 json

Zammad: Missing authorization on ticket attachment download

published 4mo ago modified 20d ago also EUVD-2026-87205 , GHSA-374g-4f73-g7m7

Unreviewed: the maintainers' own advisory

Published by the maintainers on their GitHub repository zammad/zammad. GitHub has not reviewed it into the GitHub Advisory Database, so the affected packages and versions are the maintainers' word. Read the full advisory on GitHub.

cvss
7.1
version 4.0, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.3%
EPSS 0.3% chance of exploitation in 30 days, percentile 20%
public exploits
0
none known

Summary

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a customer who can view a ticket cannot see internal ticket articles through the article listing API. However, the same customer can directly request an attachment belonging to an internal article via the attachment download endpoint, bypassing article-level authorization. This results in an inconsistency: The article listing hides internal articles from customers. The attachment download only checks the parent ticket, not the article, so the same customer can download the attachment directly. This issue is fixed in version 7.0.2.

Patch / fix

  • zammad zammad 7.0.2

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CISA SSVC

Exploitation
none
Automatable
no
Technical impact
partial
Assessed
last mo.

Exploit prediction

0.28% chance of exploitation in the next 30 days, higher than 20% of all scored CVEs (FIRST EPSS, 2026-11-11).

CVSS scores

assigned by version score vector
CNA 4.0 7.1 CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N
CNA 4.0 7.1 CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Affected products

  • zammad zammad

Classification

Weakness

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.

The maintainers of zammad/zammad published their own advisory on GitHub. Reviewed sources take precedence over it.

CPEs and fixed versions use Anchore's correction of NVD's data: Added CPE configurations because not yet analyzed by NVD.