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Fencer Intel
high 8.7

CVE-2026-56733 json

Zammad: Incorrect Authorization and Improper Privilege Management

published 4mo ago modified last mo. also EUVD-2026-87217 , GHSA-p3mg-2jxr-hww2

Unreviewed: the maintainers' own advisory

Published by the maintainers on their GitHub repository zammad/zammad. GitHub has not reviewed it into the GitHub Advisory Database, so the affected packages and versions are the maintainers' word. Read the full advisory on GitHub.

cvss
8.7
version 4.0, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.3%
EPSS 0.3% chance of exploitation in 30 days, percentile 19%
public exploits
0
none known

Summary

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2 and 7.1.0, this issue concerns a lack of discursive validation within the authorization cascade. It has been determined that the system-level enforcement of access restrictions during the initialization of new identity objects exhibits a discrepancy: Under specific conditions, the granular restrictions of the access key being used are overridden by the latent authorization authority of the parent account. Consequently, this means that the intended separation of functional areas is nullified, resulting in an uncontrolled expansion of administrative discretion. Due to this potential integrity breach of the entire trust environment, an immediate evaluation of the authorization hierarchies is imperative. Impact An attacker can create new administrator accounts despite token restrictions. This grants full access to all system data (tickets, customers, configuration) and allows the attacker to take complete control of the Zammad instance. Abuse Scenario The vulnerability stems from a lack of synergy between the token-based authorization logic and the target system's functional authorization hierarchy, which allows for iterative escalation of the privileged access context. This issue is fixed in versions 7.0.2 and 7.1.0.

Patch / fix

  • zammad zammad 7.0.2

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CISA SSVC

Exploitation
none
Automatable
no
Technical impact
total
Assessed
last mo.

Exploit prediction

0.27% chance of exploitation in the next 30 days, higher than 19% of all scored CVEs (FIRST EPSS, 2026-11-11).

CVSS scores

assigned by version score vector
CNA 4.0 8.7 CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N
CNA 4.0 8.7 CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Affected products

  • zammad zammad

Classification

Weakness
  • CWE-269 Improper Privilege Management
  • CWE-863 Incorrect Authorization

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.

The maintainers of zammad/zammad published their own advisory on GitHub. Reviewed sources take precedence over it.

CPEs and fixed versions use Anchore's correction of NVD's data: Added CPE configurations because not yet analyzed by NVD.