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Fencer Intel
medium 6.5

CVE-2026-62852 json

FreeScout: Missing Authorization and Exposure of Sensitive Information to an Unauthorized Actor and Authorization Bypass Through User-Controlled Key

published 3mo ago modified yesterday also EUVD-2026-118374 , GHSA-w668-wq26-6c94

Unreviewed: the maintainers' own advisory

Published by the maintainers on their GitHub repository freescout-help-desk/freescout. GitHub has not reviewed it into the GitHub Advisory Database, so the affected packages and versions are the maintainers' word. Read the full advisory on GitHub.

cvss
6.5
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.2%
EPSS 0.2% chance of exploitation in 30 days, percentile 14%
public exploits
0
none known

Summary

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.226, RealtimeConvNewThread checks only general mailbox access and does not apply the conversation-level restriction for users configured to see only assigned conversations. A restricted authenticated user can subscribe to predictable conv.<conversation_id> Polycast channels for other conversations in the same mailbox. New event payloads can expose complete replies, internal notes, recipient addresses, conversation state, assignee data, attachment names, and attachment URLs containing valid download tokens. This issue is fixed in version 1.8.226.

Patch / fix

  • freescout freescout 1.8.226

Is CVE-2026-62852 in your stack? Fencer shows which of your repositories are affected as soon as an advisory lands, and opens the fix as a pull request.

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CISA SSVC

Exploitation
Proof of concept is public
Automatable
no
Technical impact
partial
Assessed
yesterday

Exploit prediction

0.23% chance of exploitation in the next 30 days, higher than 14% of all scored CVEs (FIRST EPSS, 2026-11-11).

Exploits and checks

  • github.com https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w668-wq26-6c94 referenced PoC, tagged "exploit" by a source, unverified

CVSS scores

assigned by version score vector
CNA 3.1 6.5 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Affected products

  • freescout-help-desk freescout

Classification

Weakness
  • CWE-200 Exposure of Sensitive Information to an Unauthorized Actor
  • CWE-639 Authorization Bypass Through User-Controlled Key
  • CWE-862 Missing Authorization

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.

The maintainers of freescout-help-desk/freescout published their own advisory on GitHub. Reviewed sources take precedence over it.

CPEs and fixed versions use Anchore's correction of NVD's data: Added CPE configurations because not yet analyzed by NVD.