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Fencer Intel
medium 4.4

CVE-2026-62855 json

FreeScout: Path Traversal in App Logs Viewer Exposes Arbitrary Local Files

published 3mo ago modified 5d ago also EUVD-2026-118373 , GHSA-9ph7-f3hc-95gg

Unreviewed: the maintainers' own advisory

Published by the maintainers on their GitHub repository freescout-help-desk/freescout. GitHub has not reviewed it into the GitHub Advisory Database, so the affected packages and versions are the maintainers' word. Read the full advisory on GitHub.

cvss
4.4
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.5%
EPSS 0.5% chance of exploitation in 30 days, percentile 40%
public exploits
0
none known

Summary

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrator-only App Logs viewer accepts Laravel-encrypted folder and file parameters whose constructed path is checked only as a raw string. An administrator who also knows the APP_KEY can supply traversal segments that the filesystem normalizes outside storage/logs. The /app-logs/app route can then read local files accessible to the PHP worker, including environment files, source files, credentials, tokens, and operating-system files. This issue is fixed in version 1.8.225.

Patch / fix

  • freescout freescout 1.8.225

Is CVE-2026-62855 in your stack? Fencer shows which of your repositories are affected as soon as an advisory lands, and opens the fix as a pull request.

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CISA SSVC

Exploitation
Proof of concept is public
Automatable
no
Technical impact
partial
Assessed
5d ago

Exploit prediction

0.46% chance of exploitation in the next 30 days, higher than 40% of all scored CVEs (FIRST EPSS, 2026-11-11).

Exploits and checks

  • github.com https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9ph7-f3hc-95gg referenced PoC, tagged "exploit" by a source, unverified

CVSS scores

assigned by version score vector
CNA 3.1 4.4 CVSS:3.1/AV:N/AC:H/PR:H/UI:N/S:U/C:H/I:N/A:N

Affected products

  • freescout-help-desk freescout

Classification

Weakness
  • CWE-23 Relative Path Traversal

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.

The maintainers of freescout-help-desk/freescout published their own advisory on GitHub. Reviewed sources take precedence over it.

CPEs and fixed versions use Anchore's correction of NVD's data: Added CPE configurations because not yet analyzed by NVD.