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Fencer Intel
medium 6.5

CVE-2026-72554 json

Ladybird Web Solution Faveo Helpdesk - Broken Access Control

published 3mo ago modified 18d ago also EUVD-2026-56024

cvss
6.5
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.4%
EPSS 0.4% chance of exploitation in 30 days, percentile 31%
public exploits
0
none known

Summary

A broken access control vulnerability in Ladybird Web Solution Faveo Helpdesk 2.0.3 allows any self-registered customer to read ticket conversations belonging to other customers via the v1 REST API. The API verifies the existence of the requested ticket but not ownership, enabling any authenticated user to access arbitrary ticket threads including internal agent notes containing sensitive information.

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CISA SSVC

Exploitation
none
Automatable
no
Technical impact
partial
Assessed
3mo ago

Exploit prediction

0.37% chance of exploitation in the next 30 days, higher than 31% of all scored CVEs (FIRST EPSS, 2026-11-11).

CVSS scores

assigned by version score vector
CNA 3.1 6.5 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Affected products

  • Ladybird Web Solution Faveo Helpdesk

Classification

Weakness

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.