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Fencer Intel
medium 5.3

CVE-2026-78356 json

Unauthenticated Disclosure of Agent Frontend Configuration

published 30d ago modified 27d ago also EUVD-2026-97266

cvss
5.3
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.3%
EPSS 0.3% chance of exploitation in 30 days, percentile 21%
public exploits
0
none known

Summary

The OTRS Agent Frontend configuration endpoint can be accessed without authentication. This allows unauthenticated remote users to retrieve internal application configuration that is intended for use by the authenticated Agent Frontend. The exposed information may include configured frontend routes and their associated authorization groups, authentication configuration, enabled product features, third-party integration settings, and other implementation details.

The exposed configuration does not directly contain user credentials or provide unauthorized modification of the OTRS configuration. However, the disclosed information may assist an attacker in fingerprinting the affected OTRS installation and identifying enabled functionality or security-relevant configuration that could be used to prepare further attacks.

This issue affects OTRS:

* 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X

Is CVE-2026-78356 in your stack? Fencer shows which of your repositories are affected as soon as an advisory lands, and opens the fix as a pull request.

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CISA SSVC

Exploitation
none
Automatable
yes
Technical impact
partial
Assessed
27d ago

Exploit prediction

0.28% chance of exploitation in the next 30 days, higher than 21% of all scored CVEs (FIRST EPSS, 2026-11-11).

CVSS scores

assigned by version score vector
CNA 3.1 5.3 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Affected products

  • OTRS GmbH (former OTRS AG) OTRS

Classification

Weakness
  • CWE-497 Exposure of Sensitive System Information to an Unauthorized Control Sphere

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.