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Fencer Intel
high 8.2

CVE-2026-85743 json

FreeScout: Server-side request forgery via incomplete outbound host validation and unguarded download sinks

published 2mo ago modified 23h ago also EUVD-2026-118377 , GHSA-6w8v-qp43-vg2h

Unreviewed: the maintainers' own advisory

Published by the maintainers on their GitHub repository freescout-help-desk/freescout. GitHub has not reviewed it into the GitHub Advisory Database, so the affected packages and versions are the maintainers' word. Read the full advisory on GitHub.

cvss
8.2
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.3%
EPSS 0.3% chance of exploitation in 30 days, percentile 18%
public exploits
0
none known

Summary

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, multiple outbound paths in Helper::downloadRemoteFile(), Helper::checkPort(), Helper::sanitizeRemoteUrl(), MailboxesController.php, and ModulesController.php do not consistently enforce a sink-level restricted-host policy. An authenticated administrator, or another authenticated user permitted to change mailbox connection settings or trigger module update or installation paths, can supply attacker-controlled URLs or hosts. The independent download and port-test sinks can reach encoded or otherwise uncovered loopback and internal addresses. The redirect-validation bypass additionally requires a configured whitelist that permits the original and final hosts while a restricted internal host appears only as an intermediate redirect hop. No unauthenticated SSRF path is established. The server can consequently contact loopback and internal services, provide a blind internal port oracle, and retrieve internal HTTP responses into application-controlled download sinks. This issue is fixed in version 1.8.230.

Patch / fix

  • freescout freescout 1.8.230

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CISA SSVC

Exploitation
Proof of concept is public
Automatable
no
Technical impact
partial
Assessed
yesterday

Exploit prediction

0.26% chance of exploitation in the next 30 days, higher than 18% of all scored CVEs (FIRST EPSS, 2026-11-11).

Exploits and checks

  • github.com https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-6w8v-qp43-vg2h referenced PoC, tagged "exploit" by a source, unverified

CVSS scores

assigned by version score vector
CNA 3.1 8.2 CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:L/A:L

Affected products

  • freescout-help-desk freescout

Classification

Weakness
  • CWE-918 Server-Side Request Forgery

References

Sources

Fencer Intel keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.

The maintainers of freescout-help-desk/freescout published their own advisory on GitHub. Reviewed sources take precedence over it.

CPEs and fixed versions use Anchore's correction of NVD's data: Added CPE configurations because not yet analyzed by NVD.